The Department of Communication's undergraduate and graduate academic programs embrace a common mission: to fortify the intellectual and social skills necessary for effective human communication. The focus is on oral, written, and mediated communication skills that are essential in both professional and personal lives.
- Stanley Baran - Professor
- Susan R. Baran - Lecturer
- Kristen M. Berkos - Associate Professor
- Thomas Francis Dooley - Lecturer
- Mary Phoebe Lyons - Professor
- Chris R. Morse - Associate Professor
- Consolata Mutua - Lecturer
- Kevin Pearce - Associate Professor
- Wendy Samter - Professor
- Julie E. Volkman - Assistant Professor
- Thomas Zammarelli - Lecturer
Kristen M. BerkosAssociate Professor, Communication
Faculty Suite H, Room 2206
“Communication plays an essential role in management and the workplace,” says Kristen Berkos, who teaches a variety of communication courses. “From a company’s mission statement down to the hiring process, communication is critical to good leadership.”
Her research and teaching focus on what is known in the field as the “dark side” of communication – negative interpersonal interactions that include workplace gossip, teacher misbehaviors such as profanity or disorganization, and “imagined interactions” – daydreams like telling off your boss.
These “imagined interactions” can serve a positive, productive purpose.
“The best communicators are proactive and they practice,” Berkos said. “Imagined interactions can help them gain perspective or rehearse important messages. Sometimes these imagined interactions are just for catharsis, but they can also help difficult conversations go more smoothly.”
Inside Bryant, and nationally, Berkos is also known as a scholar of teaching.
She serves on a National Communication Association committee that is defining what writing, reasoning, and other communications skills students should possess when they complete an associate, bachelor, or master’s degree in the field. This faculty-driven process is known as “tuning” and is being used at two- and four-year colleges and universities across the country, as well as in Europe and Latin America.
Berkos came to Bryant in 2002 and hasn’t looked back: “The people are respectful to each other and they care about students. The culture is warm and supportive.”
Intrapersonal Communication, Imagined Interactions, Gossip, Instructional Communication, Interpersonal Communication, Teacher Misbehaviors
- American Association of Colleges and Universities
- Eastern Communication Association
- International Communication Association
- National Communication Association
- Western States Communication Association
- 2015, Merit Award for Service
- 2012, Teachers on Teaching Honoree
- 2010, Merit Award for Service
- 2007, Merit Award for Research
- 2004, Merit Award for Teaching Excellence
Bach, B., Backlund, P., Ball, T., Bodary, D., Bowman, J., Williams, K. M., Berkos, K., Drawing learning outcomes in communication into meaningful practice. , 2015.
Bach, B., Backlund, P., Ball, T., Bodary, D., Bowman, J., Williams, K. M., Berkos, K., What should a graduate with a communication degree know, understand, and be able to do? , National Communication Association, 2015.
Bach, B., Backlund, P., Ball, t., Bodary, D., Bowman, J., Williams, K. M., Berkos, K. M., The role of the communication discipline on campus and beyond. , National Communication Association, 2015.
Bach, B., Philip, B., Timothy, B., David, B., Jonathan, B., Williams, K. M., Berkos, K., College graduates have the knowledge and skills employers need. , National Communication Association, 2015.
Somerville, M., Berkos, K., Classroom connectedness and group projects with international, intercultural, and domestic students in the American classroom., Journal of International Students.
Berkos, K., Denham, J., Intimacy, Marital Satisfaction, and Third Party Imagined Interactions, Imagination, Cognition, and Personality, Sage, 2017.
Berkos, K., Imagined interactions as a deterrent to students' antisocial email requests, Imagination, Cognition, and Personality, 2013.